Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Great plan amazing benefits
Great plan amazing benefits
Insurer: MetLife
By: Maria Carbaugh
Great claims process
Great claims process. Fast reimbursement. Fair premiums.
Insurer: Pumpkin
By: TC
Horrible
I've been paying for the insurance for 9 months and only just now filed a claim. I filed after an emergency visit on May 2 2026. Today May 14 it's still pending. My vet sent records a week ago. But that wasn't good enough. Without the vet knowing Lemonade emailed them back asking the policy number be added. Only after I got frustrated and called around did my vet discover this. Now Lemonade has everything but still haven't finished reviewing my claim. They lie when they say most claims handled same day and within 48 hours. I have cancelled my policy because I don't want to pay $56 a month for nothing but headaches and stall tactics.
Great experience
I recently switched from another company due to rude customer service. Pets Best was very easy to get in contact with, answered all my questions, and were polite. They paid my claim in a timely manner and without issue. I shopped around before selecting this company and they were by far the most bang for my buck.
Insurer: Pets Best
By: Lisa
Poor Premium update notice
I called to change my address bc I moved out of state. The person that was helping me updated me with a much higher premium cost than what I was currently paying. She couldn't explain to me why the cost was higher for me in Michigan vs New York, NY - one of the most expensive cities in the world. It was odd, and unsettling.
Insurer: MetLife
By: Sarah Bowman
Enrollment and claims process all online clear and easy to process..
Premiums were reasonable. The insurance and claim process is all online easy to understand enrollment and making claims. Claim processing was exactly at amount as expected.
Insurer: Spot
By: Paul
Do Your Research Before Choosing This Plan
I got this insurance through work and assumed it would be a high-quality plan. Looking back, I really wish I had done more research before enrolling. There are many better options available with significantly stronger coverage. My 6-year-old cat was recently diagnosed with cancer. While this plan reimburses 70% of eligible expenses, the annual reimbursement cap is only $7,500. Unfortunately, that amount does not go very far when chemotherapy treatments can easily exceed $20,000. Since then, I’ve seen many other plans offering 90% reimbursement and annual limits as high as $100,000. My advice to anyone considering pet insurance is to carefully compare plans before committing. Not researching my options more thoroughly is my biggest regret. Now, because my cat has a pre-existing condition, switching providers is no longer a realistic option.
Insurer: Nationwide
By: Crissy
I signed up online
I signed up online, and the process was easy. I was able to review and compare all the options quite easily. Had been putting it off for a while, but my pup was overdue for vaccines and just needed to get it done.
Insurer: Nationwide
By: AS