Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Claim submission was easy
June is going great since her surgery Healthy and happy Customer service was helpful and claim submission was easy and quick.
Insurer: Nationwide
By: Joley
GREAT PRODUCT
Thank you for the timely manner in which all the claims for Zonka have been processed we are very satisfied with this product.
Insurer: Nationwide
By: Paulamarie
Great response to my claim
Very quick and easy claim process, and refund came back within the week
Insurer: Nationwide
By: Frances
Prompt reimbursement
Easy to submit receipt. Prompt reimbursement. Thank you
Insurer: Nationwide
By: Patty
Easy to file claim, fast payment
My dog lost use of her back legs and we needed to see the vet fast. With all the stress filing the insurance claim was the easiest part of all. The turn around time for the payment was super fast. Made caring for my poor sick pup much easier. Thank you.
Insurer: Nationwide
By: Shelia
I let everyone know how great you guys are
Amazing, easy to do. The app is great as well. I have a copy at the vet in Mia’s file so they can send it over.
Insurer: Nationwide
By: alicia
Helpful
I appreciated the money assistance as the stress of a dog bite and my injured dog was enough!
Insurer: Nationwide
By: Tanya
Thankful for the insurance and easy claims.
I am so thankful for the insurance and the help it's been. My cat's had several health issues this year and had a very scary couple of weeks back in February but he's doing much better now and having the insurance helped ease the stress.
Insurer: Nationwide
By: Shannon
Extremely quick turnaround between submitting claim and receiving payment electronically only 3 days I believe.
Extremely quick turnaround between submitting claim and receiving payment electronically, only 3 days I believe. We submitted preapproval requests and were approved in less than an hour. Very please with our experience.
Insurer: Trupanion Canada
By: Natascha