Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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VPI MAKES IT EASY
I have been a client for over 15 years and I could not reccomend VPI more highly. There are lots of pet insurance companies to choose from these days, yet I have stayed with VPI. The process from vet visit to process a claim has been made so simple (on line). And the reimbursement is via direct deposit and usually within a week. I0 dog paw rating🐕
Insurer: Nationwide
By: Jill
So glad I got Nationwide pet insurance when I did!
My dog, Benji, was 4 months old when I signed him up for insurance (we have now had this insurance for 3 months). I'm so glad I got him covered early on. You just never know what might happen. When he was 5 months old he ate grapes and rushed him to the vet ($500+ bill) and then when he was 6 months old he was attacked by a German Shepard while we were walking ($800+ bill but thank goodness he was okay). It would have been hard to pay for everything had I not had the insurance. I submitted my claims and was surprised by how fast I was reimbursed (4-7 days). So far I am a happy customer!
Insurer: Nationwide
By: Charlyn
Claims are fast and easy
Making claims with Nationwide couldn’t be easier. I like that I can do everything online and the response time is speedy. I usually have a payment in my account in just a few days!
Insurer: Nationwide
By: Cory
good coverage
good coverage fast claim payment
Insurer: Nationwide
By: James
Quick turn around time
To put in the claim was easy. The turn around time was quick, and my reimbursement came in the mail pretty quick as well
Insurer: Nationwide
By: Maryann
Nationwide Saved Me $1500!!
My four-year-old mixed Schnauzer Bailey chewed up and swallowed a piece of leather! My Veterinarian x-rayed her stomach and said she would require surgery. Luckily, the same Vet had recommended Nationwide Pet Insurance to me when I first adopted Bailey. Experience with my last dog that had to be treated for serious hip problems taught me that Vet bills could add up fast! The bill for Bailey's surgery was over $1700; but, the Nationwide Pet Insurance covered $1500 of that! The reimbursement came quickly! Thank heavens I had Nationwide!. I recommend it to all my friends who have pets!
Insurer: Nationwide
By: Nancy
Best pet insurance ever
So easy to use! Coverage is very good compared to others. Payments received super fast.
Insurer: Nationwide
By: Karen
Highly Recommend Nationwide Pet Insurance
We would highly recommend Nationwide Pet Insurance. As a recent sudden illness, our dog required emergent treatment for a few days. Before he was 100%, we had already received confirmation of electronic payment of his claims! Love that you can upload the invoice electronically and request payment. With the documentation, our invoices were promptly approved and payment issued. It was one less thing we needed to worry about!
Insurer: Nationwide
By: Jedi
Excellent experience
We rescued our 8th dog about 1 1/2 years ago and decided to try pet insurance. Neither of us had high hopes but our vet admin spoke very highly of Nationwide. Last year our pup had a bout of pancreatitis and wound up in the hospital for 3 days of treatment. Nationwide paid the claims within 24 hours and it couldn't have been easier. They paid exactly what our policy stated and we could spend our time nursing our fur baby back to health. Gave us peace of mind. Any time I have had a question, the Customer Service employees are terrific and very helpful. We are so glad we purchased our pet insurance from Nationwide.
Insurer: Nationwide
By: margo
Great service & fast.
After the incident, Nationwide Pet Insurance, their vetline help us to decide to take Rocky to ER minutes after the incident. After the claim, the reimbursement was fast too.
Insurer: Nationwide
By: Jesus