Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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I was provided with a fats professional service
Stevie got sick, I took him to the vet the same day and submit my claim also the same day, two days later I receive dan email from you that the check was on the mail. Excellent service, keep it up!
Insurer: Nationwide
By: Amelia
Once you're setup - it works real fast.
Albeit a bit challenging to get things signed up because you'll need to submit medical records once you hit your deductible. After that waiting period, subsequent requests go quickly and payment is setup as direct deposit. Making it much easier on your cashflow!
Insurer: Nationwide
By: Erik
Unapproved funds taken from my bank account
The worst unless you pay me back the unapproved funds you took from my account.
Insurer: Nationwide
By: Kim
Peace of mind
Never regret having this insurance... gives great peace of mind and everything is covered just as I was told and payment refunds are quick and simple
Insurer: Nationwide
By: Colleen
Fast return
It is very easy to submit claims now and the payout is fast. I received my check within the same week as submitting my claim.
Insurer: Nationwide
By: Jamie
Great service!
Easy to submit, fast response & payment.
Insurer: Trupanion Canada
By: Amy
Smooth
Always smooth ...thankyou
Insurer: Trupanion Canada
By: Harold
Not a second thought
It was easy and seamless. I didn’t have to think about it. I wish all insurance experiences were as easy.
Insurer: Trupanion Canada
By: Elaine