Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Excellent
Excellent they always pay within 3 weeks. But the best part was that they send the check directly to my vet so I don’t need to lay out the funds and wait for the money to come
Insurer: ASPCA
By: Mitchell
Awesome Quick Claim Paying
We have three Miniature Schnauzers, from 5 months to 12 years. Every single time we’ve had to make a claim, we’ve been paid in under a week and have never had it questioned. In addition, having the premiums as a payroll deduction is so convenient! We’ve been extremely happy with Nationwide!
Insurer: Nationwide
By: Nadara
Very happy with Nationwide Pet Insurance
So very happy with our Pet insurance thru Nationwide. Claims are paided quickly and are very easy to put thru.
Insurer: Nationwide
By: Stan
This is the best insurance I’ve had for a pet ever
Filing a claim is simple, and payment is very quick. Couldn’t ask for a better service.
Insurer: Nationwide
By: Norma
An immediate email to sat they had received the claim.
An immediate email to sat they had received the claim. An email the next morning to give result of the claim. Recieved a check in five days.
Insurer: Trupanion Canada
By: Mary
Very happy with Trupanion
Trupanion has always been super easy to work with - simple process to file claims, quick claim processing and ease of monthly enrollment payment methods. I am very pleased with the service I have received from Trupanion.
Insurer: Trupanion
By: Rozalind
Great Customer Service
Owning a new puppy comes with a lot of challenges! We want to do the best we can for Ajax which includes his healthy puppy vet visits. We also want to make sure he receives the vet care he needs for sickness or injury. Having your pet insurance definitely helps. It is easy to make our monthly auto payments, file claims and receive direct deposit reimbursements. Your customer service team is very professional, friendly and helpful when we have questions. I would definitely recommend to other pet parents.
Insurer: Nationwide
By: Patti
Exceeded my expectations
Fantastic experience with my recent claim. Mobile filing was a breeze and I received payment much quicker than I expected. This was a great example of extraordinary care!!
Insurer: Nationwide
By: Deidri
Thank you!!!
I was very pleased, on the generous refund amount that I received after Gunners huge vet bill!
Insurer: Nationwide
By: Lydia
Rapid Review. Rapid Reimbursement.
Trupanion reviewed my claim and had payment in my bank account within a week. This is excellent service.
Insurer: Trupanion Canada
By: Sandra