Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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All pet owners should really invest in pet insurance
I love have nationwide for my pet insurance. It is simple and easy to submit a claim. All the info I need I can find on the website.
Insurer: Nationwide
By: Jennifer
Fast and Friendly service.
Claims processed quickly and payment made fast. Friendly service reps.
Insurer: Trupanion
By: Linda
A great experience
As always Trupanion got my claim looked at and a check sent out within a few days . They are the best
Insurer: Trupanion
By: Paula
Bogey’s Mom
Super fast and easy - even on a Sunday evening during COVID precautionary measures
Insurer: Trupanion
By: Amanda
Professional, compassionate, efficient
Very easy to submit online, fast processing, approval and payment.
Insurer: Trupanion
By: Michelle
Wonderful Company
It was quick and easy. Always a good experience with Trupanion. I’ve had Trupanion for 5 years for my pets (2 cats and recently a puppy). It brings great peace of mind. Thank you.
Insurer: Trupanion
By: Jennifer
Trupanion has been an amazing ins co
Never any issues. Prompt payment. Very satisfied over the years. Trupanion has covered all of our dogs over the years.
Insurer: Trupanion
By: Gina
Well so far signing up has been easy.
Well so far signing up has been easy. We have not had claims yet but hopefully they will be just as easy if the need should arise.
Insurer: Trupanion
By: Cliff
I have a different pet insurance for my other dog and while they've been great I have to wait about 3-4 weeks to get reimbursed.
I have a different pet insurance for my other dog, and while they've been great, I have to wait about 3-4 weeks to get reimbursed. During these tough times, it helps to not have to drain my back account and just hope that I get a check soon. Also, the customer service and prompt communication was excellent!
Insurer: Trupanion
By: Brandi
Good improvement in processing claims
Great improvement in handling claims and processing claim payment's. What used to take months now gets done in one or two weeks. Appreciate direct deposit to my account.
Insurer: Nationwide
By: Ed