Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


May 28, 2020

Very pleased for many years

Great service and quick re-inbursement

Insurer: Nationwide

By: Erwin

Useful
May 28, 2020

Prompt Claim Payment

My claim has always been dealt with promptly and my payment is in my account the next day. Thank you.

Insurer: Trupanion

By: Ginny

Useful
May 28, 2020

Incredible service and ease of use!

Incredibly easy! Especially with the direct deposit into my account.

Insurer: Trupanion

By: Gretchen

Useful
May 28, 2020

Trupanion is so easy to use!!

So easy to submit claim and easy to understand the payment process. Love this company.

Insurer: Trupanion

By: Elizabeth

Useful
May 28, 2020

You helped me when my puppy broke her leg .

You helped me when my puppy broke her leg .Your payment went straight the vet .No hassle.Went very smooth .

Insurer: Trupanion Canada

By: Carol

Useful
May 27, 2020

Thank you for helping us with Thelma's claims!

Prompt payment and friendly service!

Insurer: ASPCA

By: Joyce

Useful
May 27, 2020

pleasantly surprised with the coverage and no hassle over reimbursement

initially reluctant to get pet insurance do to previous experiences. Everything was made easy and hassle free for reimbursement

Insurer: Nationwide

By: Frank

Useful
May 27, 2020

Convenient, No Hassle and Great Service!

I've used this policy for emergencies, puppy shots, spaying and followup visits. So far I've had great results and it's paid as stated. The app on my phone is simple to use. Nationwide responds quickly and the fact they do direct deposit makes it even better.

Insurer: Nationwide

By: Sabra

Useful
May 27, 2020

Great , quick service !

Our Yellow Lab’s hospital cost was covered and the reimbursement was quick and accurate . I’ll keep our coverages for two yellow Labs indefinitely because I have experienced the out of pocket cost without Nationwides great coverage .

Insurer: Nationwide

By: Randy

Useful
May 27, 2020

OMG! This is great!!!! Easy, fast, perfect.

We have never had insurance before and I can't say enough. from the quote to the payoffs, Nationwide was sooooo fast and easy.

Insurer: Nationwide

By: Kim

Useful

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