Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Very pleased for many years
Great service and quick re-inbursement
Insurer: Nationwide
By: Erwin
Prompt Claim Payment
My claim has always been dealt with promptly and my payment is in my account the next day. Thank you.
Insurer: Trupanion
By: Ginny
Incredible service and ease of use!
Incredibly easy! Especially with the direct deposit into my account.
Insurer: Trupanion
By: Gretchen
Trupanion is so easy to use!!
So easy to submit claim and easy to understand the payment process. Love this company.
Insurer: Trupanion
By: Elizabeth
You helped me when my puppy broke her leg .
You helped me when my puppy broke her leg .Your payment went straight the vet .No hassle.Went very smooth .
Insurer: Trupanion Canada
By: Carol
Thank you for helping us with Thelma's claims!
Prompt payment and friendly service!
Insurer: ASPCA
By: Joyce
pleasantly surprised with the coverage and no hassle over reimbursement
initially reluctant to get pet insurance do to previous experiences. Everything was made easy and hassle free for reimbursement
Insurer: Nationwide
By: Frank
Convenient, No Hassle and Great Service!
I've used this policy for emergencies, puppy shots, spaying and followup visits. So far I've had great results and it's paid as stated. The app on my phone is simple to use. Nationwide responds quickly and the fact they do direct deposit makes it even better.
Insurer: Nationwide
By: Sabra
Great , quick service !
Our Yellow Lab’s hospital cost was covered and the reimbursement was quick and accurate . I’ll keep our coverages for two yellow Labs indefinitely because I have experienced the out of pocket cost without Nationwides great coverage .
Insurer: Nationwide
By: Randy
OMG! This is great!!!! Easy, fast, perfect.
We have never had insurance before and I can't say enough. from the quote to the payoffs, Nationwide was sooooo fast and easy.
Insurer: Nationwide
By: Kim