Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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ACL tear
Our four year-old golden retriever, tore her ACL. Quite an expensive procedure to get it repaired, but Pets best was amazing! They quickly took care of all the invoices we submitted, and provided a thorough explanation of what was paid and why. Could not be happier with this company.
Simple to use
Simple to use. Refund received quickly I have had 4 retrievers before my current one and wish I would have had insurance for them.
Insurer: Pumpkin
By: Robin Russe
Trupanion makes for a True Companion to Pet Ownership
Seamless, easy and prompt payment process made directly to my veterinarian upon my dog’s recent surgery.
Insurer: Trupanion
By: Karen Pavorsky
I provided the requested information…
I provided the requested information and they made payment . Nice to NOT have to call continuously to be paid! They followed thru !
Insurer: Spot
By: Cathy Mcgill
Good Prices
Prices seem to be good. Quick approval of claims. I don’t like to give out my checking number so I get a check. I wish receiving the check was quicker.
Insurer: Spot
By: SN
The plan details were simple to understand.
The plan details were simple to understand and select the best option.
Insurer: MetLife
By: Richard Campagna
Direct pay to the emergency vet.
Direct pay to the emergency vet.
Insurer: Trupanion
By: Angela Ruiz
The enrollment process was extremely…
The enrollment process was extremely easy.
Insurer: MetLife
By: James Harrington
The claim was easy and the refund was…
The claim was easy and the refund was quick. Just uploaded the receipt from the vet and the money was deposited in a few days. No issues at all
Insurer: Pumpkin
By: Melissa