Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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They were able to check in and apply…
They were able to check in and apply the insurance before I had to pay at the vet hospital. Truoanion covered a lot.
Insurer: Trupanion
By: Susan
Pets Best…is the BEST
The very last thing you want to worry about is how you are going to pay the enormous bill. My fur baby was sick, took her to vet, and they suggested we take her to an emergency room. She was admitted and was diagnosed with congestive heart failure. Long story short, I was able to send my claims from my phone through the app. Everything was straightforward and was so incredibly easy. I received my first reimbursement within a week. Pets Best is as their name says "Best"!
Insurer: Pets Best
By: Michelle
My doggie has allergies
I’m grateful that Willie’s allergy meds are covered after my deductible. Pets Best is great pet insurance. It’s easy to submit claims and they processed my claim fast!
It was easy to file a claim and it…
It was easy to file a claim and it didn't take too long to find out what was covered. I haven't checked my bank account, but so far when they are giving me money it's there pretty fast. I like them so far. Only been a member since February.
Insurer: Fetch
By: Simone
Did get refund within the said time…
Did get refund within the said time frame.
Insurer: MetLife
By: customer
Convenience and Coverage for my dog.
MetLife premiums are taken right from my paycheck. It’s so convenient. Also when I take my dog for care, all I do is take a picture of my vet’s care note and bill. MetLife is quick to explain what is covered and a check arrives to my account within a week. I am grateful for MetLife’s coverage for my Portuguese Water Dog!
Insurer: MetLife
By: Marilyn
Wonderful Prompt Service
It is slightly difficult to file an invoice because the website won’t let me. However, it is easy to file by email. They pay promptly without fail. I had to call customer support and they were very friendly and helpful.
Insurer: Trupanion
By: James
Fast turn around for response on Claim
Fast turn around for response and payment. Options for funds delivery! Great!
Insurer: MetLife
By: Susan