Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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The best pet insurance we’ve ever had
We love this insurance as it pays for Wellness visits as well. I love the app as it makes filing claims a breeze
Insurer: Lemonade
By: Daisy
Best insurance experience I’ve ever had!
I use lemonade for pet and rental insurance and have had nothing but amazing experiences. Our pup accidentally got into a bottle of Tylenol and had to be hospitalized overnight - lemonade was so easy and quick and covered 90% of our expenses within a week!
Insurer: Lemonade
By: Sophie
Trupanion "Rocks the Pet World"!
Always top notch excellent service that is handled professionally, expeditiously, effectively and affording the most gratifying business healthcare dealings I have ever experienced. Filing claims are stress free with immediate reimbursement to my checking account - In my opinion, Trupanion "Rocks the Pet World"! Thank you for helping me care for my little boy Bandit!!
Insurer: Trupanion
By:
Confused
I put my first claim in for an ear infection. I ended up paying $70 extra somehow through trupanion. Very confused of wine paying more money for a submitted claim? After the claim was accepted and I received no money and paid an extra $70 something dollars the app stopped working for me even after resetting it.
Insurer: Trupanion Canada
By:
Claims
It is very easy to submit a claim online, even though I am not very goid with technology. Payment was very fast, no hassles.
Insurer: Trupanion Canada
By:
Quick response and refund
The response was very rapid and follow up claim adjudication was clear and in keeping with my policy. The refund also arrived very quickly. Trupanion's communications are excellent.
Insurer: Trupanion Canada
By:
The service was excellent prompt and easy.
The service was excellent, prompt and easy.
Insurer: Trupanion
By:
Good customer service quick direct billing.
Good customer service, quick, direct billing.
Insurer: Trupanion Canada
By:
Always a pleasure and a relief.
Easy to submit paperwork. Quick turnaround for approval and prompt payment after determining how much to reimburse.
Insurer: Trupanion
By:
Claim for Dexter’s medicine.
Easy and quick.
Insurer: Trupanion Canada
By: