Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified May 07, 2021

Very easy claim and fast response

It was super easy. I called the vet and they submitted the claim. It took less than 24 hrs for a response

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Very happy how fast claims were processed.

Very happy how fast claims were processed.

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Another great experience with Trupanion

After bringing my dog to the vet and obtaining necessary medications, the veterinary office contacted Trupanion while I was there and was able to have my amount due reduced considerably. It was surprisingly quick and very much appreciated.

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Great company

Quick processing.

Insurer: Trupanion

By:

Useful
May 07, 2021

Easy and quick great staff

Easy and quick, great staff

Insurer: Trupanion Canada

By:

Useful
May 07, 2021

The conversation with Katy was concise and clear as to what i had to additionally submit with my invoices to Trupanion for payment.

The conversation with Katy was concise and clear as to what i had to additionally submit with my invoices to Trupanion for payment. Thank you.

Insurer: Trupanion Canada

By:

Useful
May 06, 2021

Easy claim submission and payment

My vet submitted our invoice and the claim was reviewed within minutes and our vet was paid directly.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great and hassle free process

Was happy to have part of the charges covered. It was extremely easy to file the claim and payment was fast.

Insurer: Trupanion

By:

Useful
May 06, 2021

Trupanion insurance to the rescue!

Bert has been losing weight and was seen 3x by his family vet. After his 3 yr old shots he became lethargic and started having seizures, I needed to take him to the ER Vet and he had to stay a few days. They were able to diagnose him but it took many tests and medications and the bills were over 6 thousand dollars. Good thing I have a doggie AMEX card. After he was back home and stable I completed the online form and was paid in less than a week. This is the first time I have had dog insurance for my guys and I am impressed. It does not cover the regular vet exams but when you have a true emergency, it is great coverage.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great Service

Claim payment was quick and easy. Thank you!

Insurer: Trupanion

By:

Useful

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