Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Easy, friendly, affordable.
I love using their app. it's super easy. The insurance is affordable & covers most of the vet cost. re-imbursement happens quickly & you speak to an actual person when you file your claim.
Insurer: Lemonade
By: Tiffany
Quickest & Easiest Claim Process
Recently acquired two German Shepherd puppies at 7 weeks old. As anyone can tell you, the first year's veterinary costs add up quickly! Multiple office visits for the plethora of vaccinations and check-ups required for a healthy puppy, can leave you light in the wallet. With Lemonade, I recuperated most of my out-of-pocket expenses quickly and easily! By simply using my cell phone, I could complete my claims, take photos of my invoices and submit them, The best part is seeing my reimbursements deposited within minutes of submission.
Insurer: Lemonade
By: Janyse
Very quick response time
I have Lemonade pet insurance for my dog and my cat. It is very affordable and they offer a few different policies. When submitting my claims the response time was very fast and customer service was a pleasure to work with.
Insurer: Lemonade
By: Amanda
Easy and effective
I have been very impressed so far! Claims are EASY and quick. Each one has paid off. No comparison with price of other products. Definitely recommend!
Insurer: Lemonade
By: Lexi
Great Customer Service for Pet Insurance Claim
I had great customer service for the claim I submitted. Submitting the claim was quick and easy. Once the claim was review, I received a phone call and a follow up email with detailed information on what was covered according to my plan. Thank you!
Insurer: Lemonade
By: Rena
Amazing! Easy claims and my money was reimbursed very quickly!
Everything went very smoothly and quickly. Took my puppy in for her shots. Turned in my claim before I every left the Vets office. Very quick turn around on reimbursement.
Insurer: Lemonade
By: Melissa
So far, so good
Quick and easy process
Insurer: Trupanion
By:
Easy process!
Super fast response as well as check reimbursement.
Insurer: Trupanion
By:
Best service ever
Best insurance company Inhave ever used fast service and it so nice they have driect pay makes it so much easier for people.
Insurer: Trupanion Canada
By:
My Million dollar dog
I have had excellent service from Trupanion for the past eleven years. Claims and payment are processed quickly.
Insurer: Trupanion Canada
By: