Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified August 29, 2021

I would definitely recommend to friends.

The entire process is very easy and quick. I received reimbursement payment to my bank account within a 48 hour time period.

Insurer: Trupanion

By:

Useful
Verified August 28, 2021

Speedy Response!

I sent in the invoices and had a response immediately that they were received. I had an answer within a few hours.

Insurer: Trupanion

By:

Useful
Verified August 28, 2021

So easy and so fast

It’s so easy and so fast

Insurer: Trupanion

By:

Useful
Verified August 28, 2021

great job

you were recommended by my vet and it was really easy to sign up

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

Trupanion very fast processing claims

Couldn’t ask for better ‘ claims submitted on Wednesday money in my account Friday! Very impressed

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

Always great

Just clicked a few links and uploaded my electronic receipts. Great email communication in fast payment

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

Very happy about Trupanion taking so good of our puppy.

Very happy about Trupanion taking so good of our puppy. We were very excited. Trupanion paid more than than we had to pay. Oh happy day. Never expected that.

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

I’m a very satisfied customer

I appreciate that I can have a direct payment going to my vet

Insurer: Trupanion Canada

By:

Useful
Verified August 26, 2021

Fantastic and speedy service

Submitting a claim was very simple and they reached out the the vet office the next day. I got my claim approved and money sent the following day. Very simple and streamlined.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Great Service!

The claim process was so easy! Our dog had an ER visit for a venomous snake bite. I scanned in the receipt filled out their questions all within 5 minutes and within a few days we had reimbursement in our bank account!

Insurer: Trupanion

By:

Useful

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