Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Good customer service
I emailed my completed claim form and my check arrived within a week. Very satisfied.
Insurer: Trupanion
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Best Insurance Ever!!
I only provide the invoice as evidence, and it takes only 3 days to get the money. Thank you so much for helping pet parents with our babies' insurance. God Bless you
Insurer: Trupanion
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First time submission
It was fast and efficient.
Insurer: Trupanion
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Promptness should be a virtue!
I appreciate the prompt reply to my application. The process was not difficult.
Insurer: Trupanion Canada
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I had several invoices and all were handled very quickly and paid immediately.
I had several invoices and all were handled very quickly and paid immediately. Very happy with the service.
Insurer: Trupanion Canada
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I wasn't told or didn't see that there was a 35.00 set up fee for the account.
I wasn't told or didn't see that there was a 35.00 set up fee for the account.
Insurer: Trupanion
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Quick & Easy
It was super easy to sign up and my policy was in my mail box about 5 minutes after I hung up from my agent.
Insurer: Trupanion
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Easy sign up !
It was very easy to get your quote and then get started
Insurer: Trupanion
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Easy
My insurance company made signing up easy
Insurer: Trupanion
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Choose your Deductible is Perfect.
Efficient process, well laid out. we really appreciate the choose your deductible option.
Insurer: Trupanion Canada
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