Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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New Customer
Because it was super easy to set up. Just set this up though so can't really rate on my experiences except the signing up process.
Insurer: Trupanion
By:
Very positive experience
It was an amazingly quick response to my claim submission, a matter of a few days. And the payment was in my checking account within the week. In addition Trupanion texted or emailed me throughout. It may be the only positive experience I’ve ever had with an insurance company.
Insurer: Trupanion
By:
My little Sammy was very sick I had to rush him to the hospital Saturday at midnight he had to be in hospital for quite a while.
My little Sammy was very sick, I had to rush him to the hospital Saturday at midnight, he had to be in hospital for quite a while. Trupanion had direct payment agreement with the hospital, so I only had to pay my share, which made my life so much easier, I could focus on my little boy, rather than trying to borrow money to pay for his medical care.
Insurer: Trupanion Canada
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The speed that claims are settled
The speed that claims are settled
Insurer: Trupanion Canada
By:
Because is so great to have an insurance that pays and not that you have to be borrowing money to pay upfront until I get a refund from trupanion and it was explained very well
Because is so great to have an insurance that pays and not that you have to be borrowing money to pay upfront until I get a refund from trupanion and it was explained very well
Insurer: Trupanion
By:
Fastest Claim Resolution!
Great experience. Claim was submitted and within a few days payment was received. In my experience, this was the fastest resolution to a claim.
Insurer: Trupanion
By:
I'm impressed with the quick response I received regards to my claim for Jackson.
I'm impressed with the quick response I received regards to my claim for Jackson. Good follow up as well. Thanks, Rosanna
Insurer: Trupanion
By:
Filing claims
It was done very quickly
Insurer: Trupanion
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Issue free!
It was easy. I got all the information I needed and a few clicks of a mouse and ta da, it was done.
Insurer: Trupanion Canada
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Easy claims process
quick and easy on the website
Insurer: Trupanion Canada
By: