Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified November 08, 2021

Great company to deal with

Very fast and easy submitting claims and quick processing time. Recommend this company to any pet owner.

Insurer: Trupanion Canada

By:

Useful
Verified November 08, 2021

because I've used you since the beginning and you cant beat what you offer.

because I've used you since the beginning and you cant beat what you offer. One of my pets ended up with a lot of health issues and because of you he's still alive. I also 100% trust your services, you are very punctual when it comes to being reimbursed, and I've not had a single issue over the past maybe 8-10 years I've been using your services. And Kayla in customer service is amazing. Give her a raise!

Insurer: Trupanion

By:

Useful
Verified November 08, 2021

Quick and Easy Pet Coverage

It was quick and easy to sign up and the coverage packages seemed to be reasonable.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Claim process painless

Timely and straight forward sent directly from the vet office!! Thank you

Insurer: Trupanion Canada

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Useful
Verified November 06, 2021

Quick and easy!

Always quick and easy. My vet direct biils Trupanion for our dog's diabetes supplies so it makes things uncomplicated.

Insurer: Trupanion Canada

By:

Useful
Verified November 06, 2021

Initial sign up

Everything was fast and smooth took minutes to sign up, had the options explained to me and advised according to the breed.

Insurer: Trupanion Canada

By:

Useful
Verified November 06, 2021

Review

I like the monthly rate and what you cover. It was very easy to enroll.

Insurer: Trupanion Canada

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Useful
Verified November 06, 2021

Who could believe my pet lost a toenail!

Easy to complete claims form after our male golden retriever lost front right paw nail. How does this happen? I don't know! But, I'm thankful the accident was covered by Trupanion. Vet was also familiar and worked directly with Trupanion. Claim review was short. Received a check within a week of filing. I recommend Trupanion to my friends.

Insurer: Trupanion

By:

Useful
Verified November 06, 2021

Awesome Aussie has a Trupanion

My Aussie had surgery, biopsy, lots of medication, Live Oak put claim through and immediate payment. Great experience!

Insurer: Trupanion

By:

Useful
Verified November 05, 2021

Quick and Easy

Easy to get a fast quote, the slider option allows to customize the premium if you want to make is lower. The process is fast and simple. Setting up an account is easy and the mobile app is available to also have it with you.

Insurer: Trupanion Canada

By:

Useful

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