Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Poor follow up to claims.
The claims have been approved in good time but payment of claims is slow. I have been waiting more than 10 days for the first of four to be paid out. An inquiry sent seven days ago has not had a response.
Insurer: Trupanion Canada
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It was a very easy process to sign up!
It was a very easy process to sign up!
Insurer: Trupanion
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Great insurance for your pet
My claim was reviewed and paid quickly.
Insurer: Trupanion
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Thanks Trupanion!
Trupanion has been wonderful to deal with. They have taken the financial part of worrying about my baby Karma out of the equation. Prompt and fair coverage. Thanks Trupanion!
Insurer: Trupanion
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Trupanion puts your mind at ease.
Trupanion is a pleasure to deal with. There is always someone to help with any questions you may have. Payment is received in a timely manner. Would highly recommend.
Insurer: Trupanion
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The BEST Pet Insurance!!
Always so easy to deal with whether it be direct billing, using the app/website to submit a claim or over the phone. We’re so grateful for TruPanion and highly recommend!!
Insurer: Trupanion Canada
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Peace of mind.
Direct billing through our vet made everything so much easier. While we are still under our deductible there is a record of this particular problem incase it should re-occur.
Insurer: Trupanion Canada
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New Puppy Coverage
I chose this rating because it was easy to sign up, and there has been lots of email communication and information provided
Insurer: Trupanion Canada
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So far so good!
Prompt response to all claims so far. Monthly insurance payments seem a bit steep.
Insurer: Trupanion Canada
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