Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified October 27, 2021

As always quick and easy.

As always, quick and easy.

Insurer: Trupanion Canada

By:

Useful
Verified October 27, 2021

Refunds are so quick!

The claims process is always so quick!! Money is always deposited back into my account within 48 hours.. I’ve never had a condition denied!

Insurer: Trupanion Canada

By:

Useful
Verified October 27, 2021

New experience, time will tell.

It was easy signing up, but I have not used the insurance yet. When I do, hopefully I'l be able to give a more positive revue.

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

Excellent

My experience is great. Everyone I’ve talked to has been helpful. You make putting in a clam easy.

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

Great!

Very timely on payment

Insurer: Trupanion

By:

Useful
Verified October 25, 2021

Trupanion has been absolutely amazing to work with and I have recommended them to everyone I know

After my chocolate lab, Milo, ate something he shouldn't have (as labs do) I found myself with a $3,000 vet bill and knew I needed to find insurance for him. I ended up landing on Trupanion and I have to say, it has been an awesome experience. I don't generally write reviews for things but I just had to take a minute to do so because they have been so great. As Milo has needed to visit the vet over the years, all I have to do is take a quick snapshot of the bill (takes less than 5 minutes) and they review the claim within just a couple of days. They pay everything I thought they would and send a reimbursement promptly. They are awesome and I really do recommend them to all my friends&family.

Insurer: Trupanion

By: Ross

Useful
Verified October 24, 2021

These people are awesome- definitely 10 paws. They are fair, fast and efficient. Thank you Trupanion!

Two TPLO surgeries this year for my 7 year old Golden. Trupanion makes it so easy to submit a claim and I had payment within 4 days. At this point, I can't believe how great they have been. Their customer service has been truly Top Notch.

Insurer: Trupanion

By: Nancy

Useful
Verified October 24, 2021

Sign up very easy

Easy, Fast, all info easy to understand

Insurer: Trupanion

By:

Useful
Verified October 24, 2021

Never let's me down..

It's so easy it scares me. I keep waiting for the bomb to drop bit it never does. Quick response and quick yo pay. I truly recommend Trupanion every chance I get. April Auger

Insurer: Trupanion

By:

Useful
Verified October 24, 2021

Glad I have trupanian!!!

Very easy process. After my pup sprang her paw I received emails that my claim was in process and within a few days the claim was paid directly to my account. Really appreciate trupanian payment and how they manage claims for my pup.

Insurer: Trupanion

By:

Useful

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