Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Easy process
It was an easy process to sign up
Insurer: Trupanion
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Claim Process
The entire experience from the easy claim submittal to receiving payment was fast. Great insurance at a reasonable cost.
Insurer: Trupanion
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Sadie's medical payment review
Trupanion pairing up with Kingdom Animal (my veterinarian clinic) has made this experience with my sick dog much less hassle free. The payment amounts are delivered promptly. Thank you so much Trupanion
Insurer: Trupanion
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Slow Motion
I had a 600.00 bill and they paid 52.00 because most of the service was not included. It took them over a month to finish with the claim and now its 7 days and I have yet to receive that 52.00 payment. I made the decision to hold back paying my monthly payment and on that 1st. day of being late I received 2 emails and then 3 day's latter I received a certified letter about me being late and what will happen if I did not pay. I felt like I was bullied. I pay 3 years of premiums on time. Im looking to go somewhere else.
Insurer: Pets Best
By: Cecil
Crystal was so helpful and understanding I truly appreciate the help with my billing
Crystal was so helpful and understanding I truly appreciate the help with my billing
Insurer: Trupanion
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Trupanion is quick, easy and reliable.
filing claims is easy and Trupanion is quick to reimburse for covered claims.
Insurer: Trupanion
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Trusty Trupanion!
Trupanion has always been so helpful and the claims experience is quick, easy and our refund happens extremely fast, no waiting for weeks on end. Thanks Trupanion!!!
Insurer: Trupanion
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As always quick and easy.
As always, quick and easy.
Insurer: Trupanion Canada
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Refunds are so quick!
The claims process is always so quick!! Money is always deposited back into my account within 48 hours.. I’ve never had a condition denied!
Insurer: Trupanion Canada
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