Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified November 12, 2021

Quick and easy claims processing

It was very easy to file the claims for my dog’s vet bills. The claims were processed quickly and I received the reimbursement checks quickly too.

Insurer: Trupanion

By:

Useful
Verified November 12, 2021

Happy so far

It was very easy to sign up and I liked the different monthly payment options

Insurer: Trupanion

By:

Useful
Verified November 12, 2021

This claim was was easy to submit and processed quickly.

This claim was was easy to submit and processed quickly.

Insurer: Trupanion

By:

Useful
Verified November 12, 2021

Great Compnay

Took 3 weeks to get enrolled due to a software glitch. Two people never got back to me but one gentlemen got to the bottom of it and was great! Coverage was retroactive to the date I originally tried to enroll. So I was very pleased with that. Plus I was not charged for the time I tried to enroll but still covered. Very pleased with Trupanion

Insurer: Trupanion

By:

Useful
Verified November 12, 2021

12 year customer and still happy!

Trupanion as always came through with payment quickly and no red tape. We wouldn’t go with any other pet insurance company

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

Great Service

As Always, quick and easy to submit a claim and have it taken care of.

Insurer: Trupanion Canada

By:

Useful
Verified November 11, 2021

I am extremely happy with the ease of signing up or changing info

I am extremely happy with the ease of signing up or changing info

Insurer: Trupanion Canada

By:

Useful
Verified November 11, 2021

It was very easy online.

It was very easy online. Quick response. But haven't received the reimbursement as of today

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

No Hassle

Mass Vet submits bills for me which are very promptly paid with notification to me as well

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

Trupanion Helped Us!

My experience was wonderful! Super fast response via email & text; Payment was received within a few days!

Insurer: Trupanion

By:

Useful

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