Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified November 20, 2021

White Dog Shaker Syndrome diagnosis

All our experiences have been smooth and exactly what we'd hoped. Very easy online submission of all claims and review & payments are done very quickly. The direct deposit of payments is very fast and so much better than being mailed (we tried the mailing of payments initially and now have switched and it's usually w/in 2-3 days after approval.

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

Trupanion Express is the best.

It's always wonderful working with Trupanion, Trupanion express makes everything so easy and fast! I won't go to a vet who doesn't have express.

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

Quick and easy

The payment was quick and the submission simple. I could not be happier

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

Feeling confident I have great coverage

Trupanion replied back to me promptly and made sure I understood my claim was being taken care of. They were prompt with payment and made me glad I chose them for my dog insurance.

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Informative Website

Easy to sign up. Website was easy to navigate.

Insurer: Trupanion Canada

By:

Useful
Verified November 19, 2021

Great pet insurance!

Always quick to respond to claims and prompt payment. Great company.

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Fast, Easy Enrollment for Pet Insurance

Enrollment was easy

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Easy signup

Fast. Easy to pick a deductible and see a monthly quote. Got online via app on 2 minutes and all the docs delivered electronically in under 10 minutes

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Peace of mind from a mindful company!

I mailed in Zoey’s claim and promptly received a confirmation. Shortly I received a check! That’s it! So easy, so quick! Love Trupanion!!??

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Easy to signup for

It was very easy to signup for my fur baby’s insurance needs. The prices are super reasonable too.

Insurer: Trupanion

By:

Useful

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