Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Multiple pets owner
Multiple pets owner. Best insurance, fast processing of the clain, 90/10 with 1k deductible. What a peace of mind! Thank u.
Insurer: Pets Best
By: Tatyana Hellinger
It was fast and easy to set up the…
It was fast and easy to set up the policy for my new puppy. The only issue I had was that you did not have the breed that my puppy is. She is a Newfypoo. So I chose large mixed breed.
Insurer: Nationwide
By: Terry Buckendahl
Easy to use, friendly customer service
Easy to access my policy, submit a claim, and set up payment online! Customer service was also very prompt and nice when I needed help.
Insurer: MetLife
By: customer
Would Shout About Pet’s Best from the Rooftops. (But that might be trespassing?)
Pet’s Best is absolutely wonderful to work with. From routine exams to an unexpected knee surgery, the sometime stresses of caring for my best boy have never come from Pet’s Best. They have reviewed, processed, and turned around claims timely and with fantastic clarity. I often remark to my husband: “I wish human insurance was as easy and reliable as our dog’s.” Perhaps, sad— but totally true. This insurance is worth every penny. —And if Pet’s Best ever needs a real life testimonial for a commercial, I’m down in heartbeat.
Insurer: Pets Best
By: Felicia A
Pets Best has been wonderful
Pets Best has been wonderful. They process claims quickly and are very responsive. The coverage also is good. The claim process is very easy.
Insurer: Pets Best
By: Traci
Definitely looks great with customizable plans
It was nice to know that Prudent Pet was verified by my vet. The website is easy to navigate, you can customize the plans and the prices are affordable. Nice to know the puppy is covered for whatever his needs may be going forwards:) Thanks Prudent Pet!
Insurer: Prudent Pet
By: Jules
Fast processing time
The claim was process very quickly and payment was issued without delay.
Insurer: MetLife
By: customer
Easy to upload receipt
Easy to upload receipt. It did take about 10 days to get payment from claim from day I submitted.
Insurer: MetLife
By: Cindi Gatewood