Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Seamless transaction
Seamless transaction. Easy to load documents and user friendly site. Refunds are done efficiently and in a timely fashion
Insurer: Fetch
By: CHANDRA TSO
Great service
The portal was easy to access and submit and the process and refund was quick and efficient.
Insurer: Pets Plus Us
By: Lexi
Was very easy to fill out forms and…
Was very easy to fill out forms and very easy to communicate with all. Bonus received money very fast for my dogs surgery. Very Happy! Thank You
Insurer: Spot
By: Pam
Fast response and payout
Fast response and payout
Insurer: Spot
By: Elizabeth Tierney
We submitted a claim for one of our…
We submitted a claim for one of our dogs. We received our payment in less than m a week. Awesome service
Insurer: Spot
By: Roger Ruf
Spot covered the expenses for my dogs…
Spot covered the expenses for my dogs back surgery and got me the money back very quickly. I really appreciated the quick response!
Insurer: Spot
By: Suzanne Mckenna
Submitted my bills and was paid very…
Submitted my bills and was paid very quickly. I was very impressed with the process, very easy!
Insurer: Spot
By: Lucinda
Fast payment and good communication
Fast payment and good communication
Insurer: Pets Best
By: I K
Response time
Spot has been amazing so far. I have used my insurance twice since obtaining it last year, once for each of my 2 dogs, and the response time and payments have been quick.
Insurer: Spot
By: Debra
Easy to file claims. Claims are reimbursed quickly.
App makes submissions easy.
Insurer: MetLife
By: HH