Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Claim
I put my my claims in and they were quick to get back to me. I also got my money back quick. This is so worth it for me and my little fur baby. Great experience
Insurer: Pumpkin
By: mercedes
I’m always so impressed with how…
I’m always so impressed with how quickly my payment arrives into my bank account. The process couldn’t be easier!
Insurer: MetLife
By: Ljdspony
The whole application process was…
The whole application process was fairly easy and the turnaround time was excellent. I would highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: customer
Fast reimbursements
Fast reimbursements Don't deny coverage
Insurer: Spot
By: Edvin Agadzhanov
Easy process to do reimbursements.
Easy process to do reimbursements.
Insurer: MetLife
By: Charlotte
Uploading the notes and invoices were a…
Uploading the notes and invoices were a bit challenging. They were sent as PDFs but was sent an email saying they were not. So I called up customer service and they directed me to an email in which to send again the notes and invoices. They received them. Customer service went step by step with me. That was very helpful. Once received they were reviewed and payment was scheduled right away. I was very pleased.
Insurer: MetLife
By: Eva Diaz
Getting my refund with no problems.
Getting my refund with no problems.
Insurer: Fetch
By: customer
Paid very quickly
Paid very quickly. Highly appreciated.
Insurer: MetLife
By: Sereniti
MetLife has been fantastic
MetLife has been fantastic. Every time I submit my pet’s receipts, the reimbursement shows up within 24 hours. It’s fast, easy, and gives me real peace of mind.
Insurer: MetLife
By: JR
Never signed up to these but taken a…
Never signed up to these but taken a payment from my account I don’t know what is going on will be reporting as fraud tomorrow
Insurer: Embrace
By: Marisa Turner