Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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My Veterinarian can input charges…
My Veterinarian can input charges directly to Trupanion. Nothing to worry about on my end.
Insurer: Trupanion
By: Laurie
Ease of application
Ease of application, options are well explained.
Insurer: MetLife
By: Steven Wright
Easy to file claim and fast to get…
Easy to file claim and fast to get reimbursed.
Insurer: Spot
By: Ester Lies
The Payment was fast!
The Payment was fast to my account and explanation of benefits paid were clearly written.
Insurer: Spot
By: Larry G.
The claim was easy to submit and the…
The claim was easy to submit and the company kept me updated on the status of the claim until it was complete. The whole process was quick and they wired my payment without any issues.
Insurer: MetLife
By: customer
Very easy to file claims and payment…
Very easy to file claims and payment received within 2 days!
Insurer: MetLife
By: customer
Did not receive payment for ER visit
Did not receive payment for ER visit. Still waiting
Insurer: MetLife
By: Customer
Fast reply when submitting my request…
Fast reply when submitting my request for payment
Insurer: Pumpkin
By: Trisha
Very pleased with how quickly they've processed my claims....
They have recently shown much improvement in processing claims very quickly--very much appreciated--and the reimbursed money is put into my designated checking account within a couple of days.
Insurer: Pets Best
By: JGV