Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


March 04, 2026

great

great ! Easy step by step process to get your fur babies taken care of !

Insurer: MetLife

By: Holly Dishman

March 03, 2026

Embrace Pat insurance is very helpful

Embrace Pat insurance is very helpful. Easy, especially with their app to Download claims and they get back to you very quickly with your reimbursement, either by mail or direct deposit. I have had embrace pet insurance since my dog has been a puppy. She is 6 years old now. And it has really helped us to have this for her & ourselves.

Insurer: Embrace

By: Isabel

March 03, 2026

Great experience and coverage

I have had a great experience with Fetch. Shortly after getting both my cats insured, one of them developed bladder stones and had to have surgery to have them removed. Fetch covered 90% after my deductible which was several thousand dollars. Last month one of her teeth broke and she needed unplanned dental surgery. Again, Fetch covered her $2000 dental bill at 90%. It has more than paid for itself and quick reimbursement within 2 weeks! I have recommended to several of my co-workers, especially because of dental coverage.

Insurer: Fetch

By: Melissa

March 03, 2026

first time buyer of pet coverage

This is my first time purchasing pet coverages. I compared several companies for converges and pricing and I paid close attention to reviews and recommendations. Prudent Pet Insurance made the process very simple and when I order coverage, I reviewed one of the exclusions and Believed that I should have purchased that coverage originally and I reached out and they amended the policy without difficulty. Looking forward to a long-term relationship with this company.

Insurer: Prudent Pet

By: Dianne Bergemann

March 03, 2026

Was no warning for the $140 initial…

Was no warning for the $140 initial charge.

Insurer: Nationwide

By: customer

March 03, 2026

Love the app

Love the app, easy to use

Insurer: MetLife

By: William Apple

March 03, 2026

Price

Very easy to enroll

Insurer: MetLife

By: Iris Sanchez

March 03, 2026

ASPCA Pet Insurance

We have had ASPCA Pet Insurance for over 4 years without any issues. This past year we have used the insurance covering our 2 dogs and claims were submitted and completed timely and we were completely satisfied. I would highly recommend ASPCA for pet insurance.

Insurer: ASPCA

By: Nancy

March 03, 2026

Excellent experience!

Trupanion made an incredibly stressful emergency vet visit so much easier to handle. They covered 90% of my total bill and processed the payment the very same day services were rendered. I was truly impressed by how quickly and smoothly my claim was handled. Their efficiency and support gave me one less thing to worry about while focusing on my sick cat. I couldn’t be more grateful for the peace of mind they provided.

Insurer: Trupanion

By: Elizabeth Taylor

March 03, 2026

Representative thoroughly explained my…

Representative thoroughly explained my policy. Reimbursement process was simple.

Insurer: ASPCA

By: Marvis Burdette

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