Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I couldn’t imagine being a pet owner…
I couldn’t imagine being a pet owner without metlife pet insurance! It makes the cost an after thought and allows me to keep my dog happy and healthy and not worry about the price of treatment. Payment is reimbursed to me within days. It’s so easy to take a picture of the invoice and upload it. All pros no cons!
Insurer: MetLife
By: Stephanie
Excellent and simple process!
Excellent and simple process. The website is easy to use and the process to review, compare and purchase was achieved in minutes. Very easy to understand and complete.
Insurer: MetLife
By: Deborah Hayes
super quick to reimburse
Fetch was super quick to reimburse. I made the claim Monday and had money deposited by Friday.
Insurer: Fetch
By: JB
Fast claim processing and payment
My claim was quickly reviewed, approved and paid in a matter of days. Submitting a claim was super easy and my reimbursement was direct deposited after processing was done.
Insurer: Fetch
By: Brian Silverman
Rapid response
Met Pet processed our claim and we were reimbursed in 3 days,
Insurer: MetLife
By: Marcia Bailey
Easy to submit and get reimbursed
Easy to submit and get reimbursed
Insurer: MetLife
By: customer
MetLife makes it really easy to submit…
MetLife makes it really easy to submit claims for our dog!
Insurer: MetLife
By: customer
Easy claim submission
Easy claim submission. Quick acknowledge that claim was recd and being reviewed. Also, appreciate deposit directly into my bank account
Insurer: MetLife
By: Jan Rynders
Excellent platform to submit claims --…
Excellent platform to submit claims -- seamless so long as your vet gets you the forms
Insurer: MetLife
By: Sea Dog
I called to advise you that you double…
I called to advise you that you double paid me for a service. Rather than you reverse the mistake, I was advised that I would receive a letter and then I could write a check and send the funds back to you. I am inconvenienced for your mistake.
Insurer: MetLife
By: Holly George