Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Simple sign up proceedure
The whole process for signing my dog up for insurance was seamless and painless. It explained my options every step of the way.
Insurer: MetLife
By: Paul Borick
I Met a good enrollment system!
the enrollment process was smooth and easy. says a lot since i am old and have my issues with following online directions. i wish all enrollments were this easy.
Insurer: MetLife
By: Jwolfet
Easy to file claim after loading…
Easy to file claim after loading medical history. Payment was prompt.
Insurer: Fetch
By: Chip H
Claims processed quickly and fairly,
Funds for claims are sent directly to our bank checking account. Claims are processed quickly and are always fair, based on the policy we chose,
Insurer: Pets Best
By: Anita Mitchell
You processed the claim very quickly
You processed the claim very quickly, and we received the payment even before our credit card bill arrived.
Insurer: Pumpkin
By: Ashley T.
I wish my personal insurance was as…
I wish my personal insurance was as easy to deal with as Pumpkin is. I have never had a bad experience in dealing with them. Payment and refund is quick and easy.
Insurer: Pumpkin
By: Wendy
How friendly everybody is how easy it…
How friendly everybody is how easy it is to put a claim in on your pet and the promptness that it’s paid
Insurer: MetLife
By: Mark