Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I always have fast confirmation of my…
I always have fast confirmation of my claim, good coordination as it is processed and ease of direct deposit reimbursement. I’m very happy with this wellness and major insurance for my three doggies. Thank you.
Insurer: MetLife
By: Douglas Montgomery
Trupanion is the best pet insurance
Trupanion is the best pet insurance, pays claims fast with no problems. Customer service is excellent.
Insurer: Trupanion
By: Judy Clemens
The procedure to submit a claim is…
The procedure to submit a claim is extremely straightforward and the refund is done in a timely manner.
Insurer: MetLife
By: customer
Working with MetLife for Pets was a breeze!
Working with MetLife for Pets was a very easy process! Great communication! Made everything easy to understand.
Insurer: MetLife
By: Jillian Spaur
Easy to use app
Very prompt attention to my claims. The app is very easy to use. I have direct deposit for my claim payments.
Insurer: Spot
By: Anita
Easy to navigate
Easy to navigate, easy to understand and pick options.
Insurer: MetLife
By: Amie Poitras
easy and clear to understand
easy and clear to understand
Insurer: Sonnet
By: Vince Huynh
satisfied customer
As a previous customer of nationwide we always received great service I have now applied to become a current customer for pet insurance again I am still waiting to be notified of approval and my information packet in the mail
Insurer: Nationwide
By: Brigitte Brooks
Great Coverage
The site was easy to navigate and customize my plan
Insurer: MetLife
By: Mark Rhodes