Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Super easy enrollment
The enrollment was super fast and easy. I’m wondering if there’s an app
Insurer: MetLife
By: Callie Hendry
EASY AND AFFORDABLE
GREAT EXPERIENCE, EASY TO SIGN UP, LOW WAIT TIMES.
Insurer: MetLife
By: CHRISTINA SOBCZYK
My agent Badeel was fantastic
My agent Badeel was fantastic, but the sonnet website is riddled with bugs and problems. The website needs to be looked at again for QA and testing bc its a very frustrating experience
Insurer: Sonnet
By: Kevin Joy
first when you buy online it is very…
first when you buy online it is very easy all the process are easy but when u wanna do some changes it is very difficult I've been trying almost 3 weeks with them to change the address and no one is helping so now i had to cancel my policy so my advice to you to not try this company
Insurer: Sonnet
By: Sevan
Fast and easy to put in a claim and…
Fast and easy to put in a claim and payment is fast also .
Insurer: Pumpkin
By: Vanessa Ciranni
First Time Claim
I was thoroughly impressed with the ease for submitting a claim and the speed in which it was reviewed and processed! So happy I went with Pets Best!
Pet's Best is the best!
Pet's Best has always been a great insurance for our fur baby. The app and claims process is easy peasy. The communication of their policies is very simple to understand. The reimbursement can sometimes take longer than a month, but I have always received them. I would suggest using a credit card to pay upfront because of that issue. Other than that they have been outstanding. They give you the option to choose your payment by your deductible, which I love and they are very affordable.
Easy Easy Easy
Easy to sign up have not gotten a chance to use it yet but I will in April
Insurer: Nationwide
By: LaCena