Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very Happy Long Term Member
I have had ASPCA Pet Insurance almost 10 years and am very satisfied with their service. Filing a claim on line is very easy. They are very fast in processing claims and the follow up is on target. The staff is very friendly and always willing to assist with any questions. I live in the city and come across lots of people waling their dogs. I recommend ASPCA Pet Insurance to them when they ask which insurance I have for my pet.
Insurer: ASPCA
By: Louis
Excellent Service and Response
Nationwide Pet Insurance does a superb job of claims handling and payment. They are responsive and fair. The website is easy to use for filing claims and follow-up. We have been policyholders for more than five years and are very satisfied,
Insurer: Nationwide
By: John
Great coverage and easy claim service
First time using this coverage and they were amazing ! Easy claims online as well as fast reimbursement.
Insurer: Figo
By: Greg
I'm highly impressed!
I was highly impressed at the speed that Bailey's claim was settled. I also appreciated the $ amount! My sister has insurance through Pet Smart, and she often has to contest her claims, as well as what they cover. I am so glad I chose Nationwide over other companies. I also like the fact you offer advice on an 800 line if I need it.I rescue dogs and I like the fact if I have a question someone is a phone call away!
Insurer: Nationwide
By: Linda
Thank Goodness for Nationwide Pet Insurance!
I have never had a problem with timely payment from any claim I've made, so far anyway...I really like the fact that once my annual deductible has been paid, I receive a 90% reimbursement for everything I turn in.
Insurer: Nationwide
By: Linda
you process claims very rapidly.
you process claims very rapidly. And I like the direct deposit.
Insurer: Trupanion
By: Bette
Vet submitted bill for me and quick reimbursement.
Vet submitted bill for me and quick reimbursement.
Insurer: Trupanion
By: Patricia
Excellent communication & response.
Excellent communication & response. Claims payment within a few days.
Insurer: Trupanion
By: Jen