Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Whole wellness pet insurance
Whole wellness is paying 90% of cost, and easy to use. Brought the claim to vet when visited, the staff will help to submit the claim. Two weeks later will receive an email regarding claim status and benefit explanation, another two weeks later will receive the payment check.
Insurer: Nationwide
By: Jill
Claims are processed fast
Claims are processed fast and I have yet to have an issue getting my claims paid.
Insurer: Trupanion
By: Pamela
Appreciation
I appreciate your payment for almost the total cost of Ziggy’s surgery. He is fine, benign tumor thankfully. Thank you so much
Insurer: Nationwide
By: Mary
My bully baby is protected!!
I was very nervous about getting my first bulldog and more nervous about selecting an insurance from the 100 emails I was getting when I requested quotes. I read through the ASPCA Pet Insurance policy and was excited that illness and accidents would be covered under my plan at 90%. it helped me relax knowing I can take my dog to the doctor just like a child would need to visit in the event of getting sick or injured. I love the website, submitting claims online has been easy and getting a clear Explanation of Benefits to tell me what was covered and what I can get reimbursed for. You always need to ensure you have your receipts and medical records to submit but they take care of the rest. Calling into customer service has always resulted in getting answers and their follow up for my dogs care is very personal. I am sure I will stay with this plan for years to come and recommend this plan to others without reservation.
Insurer: ASPCA
By: Jasmine
Easy, fast, friendly service!
It is always a great comfort and huge relief to know that I am not saddled with steep vet fees for routine and unanticipated medical costs relating to our awesome rescue pup, Ralphie! Nationwide makes it so easy.
Insurer: Nationwide
By: Molly
Getting figo pet insurance was one of the best decisions I ever made!
My dog had a medical emergency that required hospitalization and lots and lots of blood and imaging work. Luckily he was able to be saved, but the vet bill was enormous! Luckily when I uploaded all the claims for his bills (5 in total costing over $4,000) figo covered them exactly how it was described in my plan with zero hassle, and they were crazy fast! The claims were processed and approved within 2 days and I received the checks in the mail within a week!! I can’t say enough good things about this company, they make such a horrible situation like almost losing your animal easier knowing that you can make all the needed choices and they will take care of you! Every dog owner should get figo insurance in my opinion!
Insurer: Figo
By: Mandi
Nationwide Insurance has great benefits and process - quick and easy - coverage is excellent!
Chester (poodle) needed heartworm preventative - my vet does not offer his preferred brand (and it was painful trying to switch him over last year). I purchased the preventative from the usual online outlet and submitted the claim to Nationwide via email. Seems like a short time later, I received an email saying the reimbursement had been made. This is my first year with Nationwide - they covered his senior bloodwork and other tests at the pre-arranged level, after the deductible. Easy and quick! I've had two very ill senior dogs in the past - I wish I had this coverage then.
Insurer: Nationwide
By: Carolyn
Nationwide Keeps its Promises
I have recommended Nationwide to several friends with pets. It's well worth the money and I appreciate the ease of filling out the claims. We've been paid promptly.
Insurer: Nationwide
By: Jacqui
Thanks for your financial assistance. It helped keep my buddy with me.
What can I say, Nationwide insurance saved my Labradors life several times. JB has been treated for cancer, diabetes, ingestion of a foreign object and ACL repair.. Without Nationwide Pet Insurance JB wouldn't l be here with us. After ingestion of a foreign object JB had a 5 day inpatient hospital stay costing $13,000 Nationwide took majority of the burden for that visit and allowed me to provide care to JB until he regained his strength. Currently JB is a diabetic relying on 2 injections of insulin per day. The monthly cost of Insulin is roughly $175 and Nationwide covers that cost. Even though JB has so many health related issues , Nationwide premium stayed manageable. Reimbursement for claims is very quick and done on the computer. If your on the fence about insurance coverage for your pet, take my advise its worth every cent. People pay more for cable TV per month than it costs to cover your pet. Think about whats more important. Nationwide I thank you so much for your support. Sincerely,
Insurer: Nationwide
By: Nicholas
Easy & quick claim process
Easy process to sign up and make claims. Quick to pay claims.
Insurer: Nationwide
By: Andrea