Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Pets Best IS Best!
Pets Best has consistently paid our claims in a matter of days and exactly the way they said they would! Well worth the investment in our little London!
Insurer: Pets Best
By: Kellie
Can't be any happier with Pets Best!
I couldn't have chosen a better insurance than Pets Best. It's a peace of mind to know my fury baby is protected from yearly check ups to accidents and illnesses. My interaction from customer service to claim processing and benefits approval has been easy to understand. I can't be any happier with Pets Best!
Insurer: Pets Best
By: Maria
The entire process was so easy.
The entire process was so easy . The time from submitting the claim to receiving my check was amazingly quick. All my claims and interaction with the company have been positive and stress free. It could not be better. KHB
Insurer: Pets Best
By: Kathy
Appreciated the online process and communication
I was able to submit my claim online. I received emails acknowledging my claim and giving me an approximate timeframe for payment. The payment was deposited into my account as indicated. I appreciated the communication at each step so I knew what to expect and that payment was made as promised.
Insurer: Pets Best
By: Cynthia
Excellent service
Excellent service, competent personnel, fast claim payment
Insurer: Trupanion
By: Shirley
Best Insurance
I am very happy with Embrace and would highly recommend it to any pet parent. Ive had it for all my 4 kitties for over 7 years now and nver had an issues with any of the claims. Two of the kitties have serious conditions , cancer and kidney failure , and having insurance literally saver their lives. It allowed us to provide them with the best treatments available. Embrace has very reasonable premiums , great coverage, and a very clear and easy to understand set of policies. Submission process is easy and the processing times is quick. Whenever I had to call , the customer services was super friendly and knowledgeable.
Insurer: Embrace
By: Claudia
Best thing for my wallet I ever didi
I bought insurance for our 8 week old Olde English Bulldog puppy named Lunchbox. Best thing I ever did. He injured his front legs and Trupanion saved the day. Was a easy process we took our pup to our vet. We got pre approval for a set of very costly X-rays. The X-rays alone paid for the cost of the Insurance for years to come. The next step involved our pup getting his front leg bones shortened and this also was pre approved. The process was fast and easy. Side note we called our Vet before getting insurance and asked their thoughts on insurance companies they recommended Trupanion to us. To recap best thing I ever did for my wallet was this insurance.
Insurer: Trupanion
By: Barry