Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


September 25, 2018

Excellent support

Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.

Insurer: Trupanion

By: Susan

Useful
September 25, 2018

Excellent timely resolution

Excellent timely resolution and payment of claims.

Insurer: Trupanion

By: Eric

Useful
September 25, 2018

Everything is handled

Everything is handled in a timely manner, no issues at all

Insurer: Trupanion

By: Mary

Useful
September 25, 2018

Excellent support

Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.

Insurer: Trupanion

By: Susan

Useful
September 25, 2018

Excellent timely resolution

Excellent timely resolution and payment of claims.

Insurer: Trupanion

By: Eric

Useful
September 24, 2018

Very prompt claim reimbursements.

I have had this insurance for 7 years and I just had to use it for the 1st time. Of course, the vet wanted money up from for a CCL surgery. The claims can be sent online. You can get reimbursement directly to your banking account. I was reimbursed before I have to pay my CC. Outstanding service.

Insurer: Embrace

By: Nancy

Useful
Verified September 24, 2018

Can’t be any better!

I had a lot of claims to file and they made it so easy for me. One form and they dealt directly with the offices to resolve and pay on all of them. Direct deposited all the money within a few days. I couldn’t have asked for anything more. They were amazing considering the complicated health issues my cat went through.

Insurer: Trupanion

By: Dalia

Useful
September 24, 2018

Claims always completed quickly

All of my claims are always completed quickly and the payment is always fast as well!!

Insurer: Trupanion

By: Tanya

Useful
September 24, 2018

Quick payment, easy process.

Quick payment, easy process.

Insurer: Pets Best

By: Jenna

Useful
September 24, 2018

Very Pleased!

My claim was handled promptly and payment arrived before my monthly statement arrived. Very pleased!

Insurer: Trupanion

By: Carolyn

Useful

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