Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Excellent support
Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.
Insurer: Trupanion
By: Susan
Excellent timely resolution
Excellent timely resolution and payment of claims.
Insurer: Trupanion
By: Eric
Everything is handled
Everything is handled in a timely manner, no issues at all
Insurer: Trupanion
By: Mary
Excellent support
Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.
Insurer: Trupanion
By: Susan
Excellent timely resolution
Excellent timely resolution and payment of claims.
Insurer: Trupanion
By: Eric
Very prompt claim reimbursements.
I have had this insurance for 7 years and I just had to use it for the 1st time. Of course, the vet wanted money up from for a CCL surgery. The claims can be sent online. You can get reimbursement directly to your banking account. I was reimbursed before I have to pay my CC. Outstanding service.
Insurer: Embrace
By: Nancy
Can’t be any better!
I had a lot of claims to file and they made it so easy for me. One form and they dealt directly with the offices to resolve and pay on all of them. Direct deposited all the money within a few days. I couldn’t have asked for anything more. They were amazing considering the complicated health issues my cat went through.
Insurer: Trupanion
By: Dalia
Claims always completed quickly
All of my claims are always completed quickly and the payment is always fast as well!!
Insurer: Trupanion
By: Tanya