Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Great dog insuance the best
Very very happy with Trupanion best insuance I have ever used they are prompt with claims
Insurer: Trupanion
By: Suzi
Beyond pleased!
I purchased this policy for my new pup based on past experience. My last dog had diabetes and had cataract surgery which ended up costing me a considerable amount of money. I love my pets and will do whatever is necessary for their health. After I got Fiona, I decided to look into pet insurance and Nationwide was offered by my employer. I have submitted 2 claims so far for general well visits and have been reimbursed by direct deposit, which I love!. The transaction was swift and customer service excellent. I highly recommend Nationwide Pet insurance!
Insurer: Nationwide
By: Lori
Fast and pain free reimbursement!
We had to take our Frenchie to the vet for allergy testing. Nationwide was very quick to process the claim and within 10 days the money was in our account! Thank you so much Nationwide!!!
Insurer: Nationwide
By: Christopher
Compassionate, customer-service oriented best pet insurance ever!!!
My little havanese dog , Carlos, has had Healthy Paws Pet Insurance since 2012 with 90% reimbursement coverage. I have had to submit a few claims here and there (digestive issues, blood tests, x-rays, stomach bugs) and never had an issue with prompt reimbursement and excellent Customer Service. What has really made me want to rave about them is my dog was in need of emergency surgery a month ago after a vicious dog attack. I was beside myself with stress and worry, but Healthy Paws reimbursed me within one week over $4,000 and followed up to check on Carlos. They go above and beyond and would recommend them highly for anyone seeking outstanding pet insurance. I'm happy to say my dog has had a full recovery! Thank you Healthy Paws!!!!
Insurer: Healthy Paws
By: Kimberly
Claims need to be processed quicker.
Takes to long to get my payment from a claim.
Insurer: Nationwide
By: Marie
Vet bill payment easy.
easy to upload vet bill payment made in a few days
Insurer: Pets Best
By: Deborah
Always been great to work with
Always been great to work with, easy billing system to use.
Insurer: Trupanion
By: Melissa
Claim submission was extremely easy
Claim submission was extremely easy and I got a response quite quickly. Even though Trupanion 'says that it may take a while on first claim submissions for a new pet, I thought they got back to me quickly.
Insurer: Trupanion
By: Liz
Excellent service
Excellent service, speedy turn around time on claim payments.
Insurer: Trupanion
By: Beth
Great service
More of my claim was covered than I anticipated, and my payment only took a few days to deposit into my account. I realize the claim I 'made was sent in a be few days after the 90 day period (I didn't realize there was a 90day period), but Trupanion completed my claim anyway without mention of it. Great service
Insurer: Trupanion
By: Alex