Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Trupanion has been fantastic

Trupanion has been nothing short of fantastic. Even while waiting for my new Visa, because mine was stolen and therefore they couldn't get my automatic payment, they are so understanding and patient. Love them. My cat has received excellent coverage when she became ill, there was no lag time between the bill and trupanions coverage which makes caring for Willow much less stressful

Insurer: Trupanion

By: Suzanne

Useful
November 12, 2018

Hands down the best pet insurance

Trupanion is hands down the best pet insurance company around. Hassle free and very quick at settling claims and issuing payments!

Insurer: Trupanion

By: Brian

Useful
November 11, 2018

Easy to file a claim

easy to file a claim, quick reimbursement!

Insurer: Trupanion

By: Joanne

Useful
November 11, 2018

Easy to fill out forms online

Easy to fill out forms online, and claims are paid in reasonably short order. Wish my own health insurance could work so well. Customer service on phone very helpful.

Insurer: Trupanion

By: Deborah

Useful
November 11, 2018

Easy to submit claims

Easy to submit claims and always quick to be alerted to what is allowed and then check is deposited within 48 hours

Insurer: Trupanion

By: Laurie

Useful
November 09, 2018

Awesome

Never have to worry about out of pocket expenses

Insurer: Nationwide

By: Dawn

Useful
November 09, 2018

PetsBest coverage is amazing

I don't take surveys or leave reviews at all but I've had PetsBest for a while now and it just auto debits my account, take my dog to the vet, pay the bill, submit, done. There's never any questions asked, I pay the deductible and that's that, the coverage works amazing and I am proud to say I am a pets best customer for life, I appreciate everything you guys have done for me. Anytime I've had questions or needed help and called in I've always been helped by someone who completely knew what they were doing and talking about. I thank you pets best!

Insurer: Pets Best

By: Logan

Useful
November 09, 2018

I have recommended Trupanion to everyone

I have recommended Trupanion to everyone I know that has a pet. Every claim I have filed has been so easy and reimbursements have been in a timely manor

Insurer: Trupanion

By: Stephanie

Useful

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