Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


March 03, 2020

I did my first claim and the response...

I did my first claim and the response was quick! This insurance is very affordable and didn’t feel like I had to jump thru hoops! I highly recommend .

Insurer: Spot Canada

By: Liz

Useful
March 03, 2020

Quick & Easy!

You guys are always so quick to process and payout - very appreciated!

Insurer: Trupanion

By:

Useful
March 03, 2020

Great choice for pet insurance!

Always straight forward and easy to do. No hidden changes which is nice!

Insurer: Trupanion Canada

By:

Useful
March 03, 2020

Trupanion always pays claims promptly and fairly.

Trupanion always pays claims promptly and fairly. Operators are very helpful. It's convenient that the veterinarian's office can bill you directly

Insurer: Trupanion Canada

By:

Useful
March 03, 2020

Great customer service!

Easy to submit invoices and payments are prompt. I'm very pleased with this pet insurance.

Insurer: Trupanion

By:

Useful
March 03, 2020

Nuggets Mom

The whole process was quick and efficient. No problems at all. It has been a pleasure working with all your employees

Insurer: Trupanion

By:

Useful
March 03, 2020

I did my first claim and the response...

I did my first claim and the response was quick! This insurance is very affordable and didn’t feel like I had to jump thru hoops! I highly recommend .

Insurer: Spot

By: Liz

Useful
March 03, 2020

Quick and easy!

Quick and easy!

Insurer: Prudent Pet

By: Michelle

Useful
March 02, 2020

Pet insurance was one of the best decisions I’ve made

The cost of insurance has surely gone up since I adopted my furry son..and add to that the fact that as much as it is visits and shots and other things are not covered. However, after my dog needing spinal surgery that leveled my finances it was certainly nice to get back a little more than half of those costs. It certainly alleviated any fears or misgivings I had been having about the plan. I also love that ability to call and speak to a vet 24 hours a day if needed, and the customer service has always been excellent.

Insurer: Nationwide

By: Kristen

Useful
March 02, 2020

Wonderful pet insurance!

Nationwide has been great! This pet insurance provides peace of mind. Reimbursement is so dmooth & quick.

Insurer: Nationwide

By: Gisela

Useful

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