Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Thanks for caring
Always prompt and fair with refund help and caring and asking about pet
Insurer: Nationwide
By: Louis
Slightly difficult getting an online claim set up but eventually it worked.
Getting the online claim was at first difficult but I was able to get the claim started with 2 tries. After which I downloaded the veterinarian’s receipt and a copy of the receipt within 2-3 days I received a notification of my claim processing and reviewing. About 3-4 days after the processing I received another email that payment would be made and I could deposit the insurance claim amount to my bank account which was very easy. (OnceI had set up a bank account, the funds could be deposited.
Insurer: Nationwide
By: Robin
Excellent Insurance Policy
The payment response time is getting faster. The service is excellent. Thank you for following up.
Insurer: Nationwide
By: Amedeo
Show Deductible
When you send us our statement that shows what you are paying on our Vet bill, if you could show how much our deductible is and how much we have paid. Just like regular people insurance does. Thanks.
Insurer: Nationwide
By: Michael
Prompt claims service and payment
Great claims service and prompt payment of my claim
Insurer: Nationwide
By: Mary
Easy claim submission with timely reimbursement
I submitted my receipts via email after scanning in my computer and had timely letters acknowledging my claims and once I met my deductible- got reimbursed!
Insurer: Nationwide
By: Tammy
Best Service
Nationwide is so easy to work, the electronic filing of claims makes the process so effortless. Customer service is so helpful, professional, and caring. I have all my pets insured with Nationwide and I know they are in good hands.
Insurer: Nationwide
By: R.
Prompt review and payment
Excellent service, prompt review and payment.
Insurer: Nationwide
By: Mary
Wonderful service, wonderful staff, so far 3 dogs insured and more to follow!
Best Customer service. Payment is quick staff is friendly and very helpful. Submitting a claim couldn’t be easier. Keep up the good work
Insurer: Nationwide
By: Amy
Payment Process
Very efficient payment process. Easy to submit. Thank you!
Insurer: Nationwide
By: Wayne