Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 11, 2026

Great product

The website is easy to navigate and compare plan options with straightforward pricing and coverage.

Insurer: MetLife

By: Jeremiah Wyman

May 11, 2026

It was is easy

It was is easy

Insurer: Nationwide

By: customer

May 11, 2026

Claim was easy to submit and process!

Claim was easy to submit and process!

Insurer: MetLife

By: customer

May 11, 2026

It was a really simple process

It was a really simple process

Insurer: Nationwide

By: customer

May 11, 2026

Franklin was extremely helpful

Franklin was extremely helpful, kind, and professional in getting my insurance set up. The rates and coverage offered for exotic pets seemed very fair to me, so I’m pleased with my experience!

Insurer: Nationwide

By: Customer

May 11, 2026

Easy enrollment.

Easy enrollment.

Insurer: MetLife

By: Aaron Loper

May 11, 2026

Pricing and speed of application…

Pricing and speed of application process.

Insurer: MetLife

By: Howard Van Dine

May 11, 2026

Why does it take so long to get…

Why does it take so long to get approved? Why three weeks to get my dog insured?

Insurer: Nationwide

By: customer

May 11, 2026

It was easy to maneuver and was helpful

It was easy to maneuver and was helpful

Insurer: MetLife

By: Jody Dismang

May 11, 2026

Easy to setup

Easy to setup

Insurer: MetLife

By: Ronald Graham

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