Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy Claims Process
I've had other pet insurance before and filing claims was always a hassle. I had my receipts and uploaded on the app which took less than 5 minutes. A decision was made a few days later and my check arrived the following week. Had I opted for direct deposit, it would have been faster. End to end such an easy process."
Insurer: Pets Best
By: Cathy
I just signed up my three fur babies…
I just signed up my three fur babies today. I’ve been hunting for pet insurance and landed on Fetch due to reviews, coverage, and cost. I did see negative reviews for the app, but learned that I don’t really need it to receive reimbursements. Aileen was super helpful and explained everything in detail. She was very easy to talk to and ultimately was the final plus I needed to officially sign up. Day one, so far so good.
Insurer: Fetch
By: Susan
Super fast payment
Super fast payment. Less than 24 hours.
Insurer: Trupanion
By: Joyce
Fast turn around for payment
Fast turn around for payment
Insurer: MetLife
By: customer
Nationwide's app makes pet insurance…
Nationwide's app makes pet insurance easy! I had their insurance for my older dogs. Such a great experience with Nationwide, that I added my puppy.
Insurer: Nationwide
By: Courtney Andorfer
Great Pet Insurance Experience
Very easy to submit claims and paperwork online. I got reimbursed in a timely manner without me having to follow up. I highly appreciate having Spot insurance for my cat, Luna. Reimbursement took about 1 or 2 business days from when the claim was finalized. The option to get it directly depositied into my account is great!
Insurer: Spot
By: Karla V