Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Reliable, great customer service!
I could not be more pleased with Pets Best. Daisy has epilepsy and that is so costly and exhausting. Without Pets Best, we could never have made it this far! Great customer service, fair rates and quick claim turn around 98% of the time.
Healthy Paws : Peace of Mind
Healthy Paws helped in my decision making when dealing with my 5 year old chihuahua’s urgent breathing issues…. I have had Healthy Paws since getting my fur baby and they have been extremely efficient and compassionate when submitting claims for the unexpected emergencies that have come about… Their website is easy to submit claims to and they usually get back to me in one day. Healthy Paws : professional , supportive and affordable!
Insurer: Healthy Paws
By: Janice Khedari
So helpful in my dogs time of need!
So helpful in my dogs time of need!
Insurer: Spot
By: Sarah Smith
Rebecca was like talking to a neighbor
Rebecca was like talking to a neighbor, very friendly.
Insurer: Prudent Pet
By: Vicki Mullikin
this is a great company
this is a great company. I have been with them for 10 years and have never had any issues.
Insurer: Healthy Paws
By: Ggs
The agent was very informative about me…
The agent was very informative about me starting a pet policy. Let me know what my policy intells.
Insurer: Nationwide
By: Ruth Lewis
Talking with a real live agent
It was so refreshing when a real live agent took my call! She answered my questions and guided me in picking the right options for me and my pets. The overall concern for me were the unexpected costs that can occur, being a single fur parent I need to make sure cost isn’t the biggest factor. This gives me the most peace of mind!
Insurer: Nationwide
By: Trina Arreguin
The support from the Nationwide Pet…
The support from the Nationwide Pet Insurance team was very informative and impressively prompt. Their guidance made everything clear and helped us easily finalize the policy for our pet. I really appreciate the team for their outstanding help!
Insurer: Nationwide
By: Adit
Shelly was extremely helpful and…
Shelly was extremely helpful and patient with all my questions I was referred by one of my friends and said that nationwide insurance is so easy and straightforward.
Insurer: Nationwide
By: customer
Customer and client care is informative…
Customer and client care is informative and helpful.
Insurer: Sonnet
By: Suezette