Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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Affordable pet insurance
Healthy Paws, without haggle or delay, pays their percentage with no problem & quickly. They were very kind, caring and informative by phone and email. Filing on their website was very easy. I highly recommend Healthy Paws for your pet insurance.
Insurer: Healthy Paws
By: Luci
Awesome!!
Recently inherited my deceased mom's pet who is my dog's brother. Needed help to combine both policies. Lisa did an outstanding job and handled everything in a very respectful, caring manner. Big shout out to you guys at Trupanion.
Insurer: Trupanion
By: Martin
Always a good experience when talking with your staff.
Always a good experience when talking with your staff.
Insurer: Trupanion
By: Joan
Really great service thank you
Really great service, thank you
Insurer: Trupanion Canada
By: Brenda
trupanion has been great very easy to contact and willing to to help🤗
trupanion has been great, very easy to contact and willing to to help🤗
Insurer: Trupanion
By: Janice
She was able to provide us information on what we needed to do but could not resolve because we had to fill out a form.
She was able to provide us information on what we needed to do, but could not resolve because we had to fill out a form.
Insurer: Trupanion
By: Jennifer
Always a good experience when talking with your staff.
Always a good experience when talking with your staff.
Insurer: Trupanion
By: Joan
You guys are all incredible!
You guys are all incredible! You have empathy for our situations and always make us feel like you’re doing the very best you can to financially help us keep our dog healthy.
Insurer: Trupanion
By: Meg
Great pet insurance company!
Great and friendly service!!
Insurer: Healthy Paws
By: Great
Your service is the absolute best!
My dog Dutch went to the vet for a routine dental cleaning. The vet discovered one of his teeth was infected. The tooth had to be removed. I filed my claim the same day and it was processed quickly and my reimbursement was sent directly to my back account. It could have been easier. Thank you so much!
Insurer: Nationwide
By: Jacqueline