Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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I love this insurance!
I tell everyone about how good and easy Embrace is to use. I am so glad that my husband and I found it. I love this insurance for my dogs
Insurer: Embrace
By: Heather
Very knowledgeable and professional
Amy was very knowledgeable and professional. She answered all of my questions and got us all set up with our policy.
Insurer: AKC
By: Andy
coverage for our babies and the peace on mind we have.
Highly recommend the pet insurance policy that ASPCA offers for your pets. ASPCA has been remarkable for us during our time dealing with an illness that my rat terrier had occurred. ASPCA has been very helpful and understanding in helping get her claims paid quickly. Again I would highly recommend the pet insurance policy for anyone that love their pets as much as we love ours. I must say in closure Thank you again ASPCA
Insurer: ASPCA
By: Michael
Nationwide is always available and very helpful
I always have some bizarre questions about anything regarding my policy and Nationwide has ALWAYS been very patient with me. If you're a pet owner like me where your pet isn't just a pet, more like a child to you, Nationwide is definitely the insurance for you. The vet hotline is VERY helpful. You can call in or chat with them with whatever questions or concerns you may have. They're always very nice and walk me through anything I need assistance in. It saves you a trip to the vet or answers any questions you feel the internet can't, or just need another opinion on. My dog is my world and I believe we are in great hands with Nationwide.
Insurer: Nationwide
By: Yesenia
Best Pet Insurance. 5 star
I was with VPI Pet Insurance....Nationwide took it over, with the same great service!
Insurer: Nationwide
By: Christine
Very fast refund
Very nice. Very efficient
Insurer: ASPCA
By: Arthur
ASPCA is amazing! Customer service outstanding!
My Cane Corso became very ill and had to have emergency services at the tune of $900 which I was not prepared for but ASPCA stepped in and expedited my claim and reimbursed me an adequate amount after I met my deductible. I was thankful that I not only had this additional coverage but the claims representatives were courteous and compassionate and assured me that they would do their best to process my claim as quickly as possible!
Insurer: ASPCA
By: Daniella
Fast quick claims
With several Knee injuries, Embrace is always there, fast reimbursement and great customer service
Insurer: Embrace
By: Robert