Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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Kimmy was pleasant very helpful and resolved my request quickly.
Kimmy was pleasant, very helpful and resolved my request quickly. She is an asset to Trupanion.
Insurer: Trupanion Canada
By: Jackie
I love Trupanion
I love the fact that he has a dog and it proves to me that he believes in working for this company. Thank you Patrick ! Awesome individual to talk to.
Insurer: Trupanion Canada
By: Cecile
Everyone is always helpful and ready to answe all our questions
Everyone is always helpful and ready to answe all our questions
Insurer: Trupanion Canada
By: Debra
I am very happy with Trupanion.
I am very happy with Trupanion and all of the customer service transactions I have had. Thanks.
Insurer: Trupanion Canada
By: Lisa
Kimmy was pleasant very helpful and resolved my request quickly.
Kimmy was pleasant, very helpful and resolved my request quickly. She is an asset to Trupanion.
Insurer: Trupanion Canada
By: Jackie
very happy with Trupanion claims process and customer service
very happy with Trupanion claims process and customer service
Insurer: Trupanion
By: David
Trupanion was amazing.
Trupanion was amazing. The day my pet was at the vet for surgery they had already accepted the claim and emailed me a quote for my portion of the bill. Their services were fast and efficient! Thank you Trupanion for helping out during our difficult time with our beloved dog!
Insurer: Trupanion
By: Cortney
So far so good.
So far so good. Great service. We put Trupanion Insurance on our 3 pets after having to make the heartbreaking decision of taking care of our pets medical care and paying our bills.
Insurer: Trupanion
By: Robin
Great Service
Good service, prompt payment, empathetic staff!!!
Insurer: Pets Plus Us
By: Pat