Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Timely communication and friendly representatives when you need help
Reliable customer service and support.
Insurer: Nationwide
By: Christine
I LOVE nationwide!
I love Nationwide pet insurance they have been I have never made for the health and well-being of my beloved pet! Outstanding customer service and they're always there for me when I need them Nationwide really is on your side! :)
Insurer: Nationwide
By: Kary
Best Company to have your pet insured with!
I've been with Embrace since I've had my Boxer male from the time he was a puppy. This was a great decision to "insure" my companion as he has had his troubles. My "Spartan" had surgery for a torn ACL and I was wondering if Embrace was going to cover such a large bill as I've heard from other dog owners who are with other insurance companies they get hassled. No Hassles, no questions... just submit the the Embrace form that has the Vet's procedures and charges and you get paid in accordance with your policy terms... Simple. Thank You Embrace!
Insurer: Embrace
By: Don
Peace of mind worth every penny!!!
We insure 4 dogs with Embrace and the peace of mind I have when I step into the Vets office is overwhelming!! Three of the dogs are over 12 years old and are bound to have health issues. Embrace is like a co-owner of the dogs and helps take care of them!!
Insurer: Embrace
By: Kathy
Ive experienced NO hiccups in the claim process.
Ive experienced NO hiccups in the claim process. Its very easy, very quick, everyone is very friendly. The benefits are receiving surprisingly fast. The sympathy card totally knock all of us out. Its One of the nicest and most thoughtful things you could have done. Its displayed in my companys office conference room where Isabella, our service dog, usually greets out senior citizen clients.
Insurer: Trupanion
By: Charles
considering our dog’s very special needs,
considering our dog’s very special needs, we feel we have been well taken care of
Insurer: Trupanion Canada
By: Beata
Ease and the timelyness of the claims.
Ease and the timelyness of the claims.
Insurer: Trupanion
By: Tameka
Very professional and friendly
Very professional and friendly
Insurer: Trupanion Canada
By: Silvana
Rapid and thorough response.
Rapid and thorough response. Even though the claim was denied I understand completely why and I am still happy I am chose this company.
Insurer: Trupanion Canada
By: Susan
Jasper has been my first claim.
Jasper has been my first claim. It has been wonderful dealing with Trupanion. I would and have recommend Trupanion to anyone; Should be easier now that I have an actual claim to reference when talking about your company. You really made it easy throughout the process.
Insurer: Trupanion
By: Dave