Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Great Experience!
Had my first experience with Nationwide after one of my Beagles was bitten by a poisones snake. Fortunately, I was able to get him to the emergency vet in time and he's back to his normal self now. The bill for his treatment was about $2400. The process for getting my claim completed and my reimbursement was both simple and quick. A+ for Nationwide!
Insurer: Nationwide
By: Angel
checking up on my pet
Love that you all take the time to follow up and check in with my pet after her surgery. I’ve had Nationwide for 4 years since We got Bear as a puppy and have love it. Now have my mom and our son and his wife have Nationwide insurance for their pets. Highly recommend!
Insurer: Nationwide
By: Kasey
Great coverage and service!!
I was surprised when I saw that my claim was going to be covered 100%, what a great policy!!! Thank God my dog is ok and no further treatments are needed. Is such a relief having this coverage!!! Great service too and fast reimbursement.
Insurer: Nationwide
By: Patrícia
Caring and concise employees
Caring and concise employees go to great lengths to ensure my Max maintains health and virility
Insurer: Trupanion
By: Jan
All questions I asked were answered with clarity .
All questions I asked were answered with clarity .
Insurer: Trupanion
By: Nora
Awesome customer service!
Awesome customer service!
Insurer: Trupanion
By: Melanie
Dealing with you is super easy.
Because dealing with you is super easy. I asked a question to a live person and got an answer right away. Your product has nothing hidden and it's really easy to follow what is covered in the insurance. I love that my vet was able to submit directly to you for payment! I had little out of pocket payment and didn't have to worry about how or if Jameson (my boxer) would be able to receive treatment.
Insurer: Trupanion
By: Janelle
Friendly and helpful
Customer service personnel was very friendly and helpful
Insurer: Trupanion
By: Linda