Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

76,980 total


June 28, 2018

Thank you

Thank you for the prompt review of my claim & support. I never had pet insurance before but now I can't imagine not having it. My baby girl Madison seems to always be 'getting into things' and I can now give her the best treatment possible knowing I have Nationwide to help.

Insurer: Nationwide

By: Ashley

Useful
June 28, 2018

Hartsville Rocks

Excellent service

Insurer: ASPCA

By: Don

Useful
June 28, 2018

Very helpful and paid the claim fast! Thank you so much!!

My dog had a knee injury and needed knee surgery filled out the claims... so easy to do and ASPCA acted quickly paid the claim fast!! No problems

Insurer: ASPCA

By: Katherine

Useful
June 28, 2018

Great customer service and easy to do business with.

Friendly, knowledgeable customer service team, easy ways to submit claims and follow up on the status of your claim. Very easy to do business with.

Insurer: Nationwide

By: Linda

Useful
June 28, 2018

Fast and easy to deal with.

Fast and easy to deal with.

Insurer: Trupanion

By: Romelyn

Useful
June 28, 2018

Good service

Good service

Insurer: Trupanion

By: Alice

Useful
June 28, 2018

Courteous staff

The Representative I spoke to was very courteous, professional and helped me with my account.Great experience.

Insurer: Trupanion

By: Frances

Useful
June 28, 2018

Claims are fast

Claims are fast and simple. Staff are friendly and helpful

Insurer: Trupanion

By: DIANE

Useful
June 28, 2018

Always polite

Always polite

Insurer: Trupanion

By: Paul

Useful
June 28, 2018

Friendly staff

The trupanion staff are friendly and clearly love and care about pets and their owners.

Insurer: Trupanion

By: Judi

Useful

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