Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Thank you
Thank you for the prompt review of my claim & support. I never had pet insurance before but now I can't imagine not having it. My baby girl Madison seems to always be 'getting into things' and I can now give her the best treatment possible knowing I have Nationwide to help.
Insurer: Nationwide
By: Ashley
Very helpful and paid the claim fast! Thank you so much!!
My dog had a knee injury and needed knee surgery filled out the claims... so easy to do and ASPCA acted quickly paid the claim fast!! No problems
Insurer: ASPCA
By: Katherine
Great customer service and easy to do business with.
Friendly, knowledgeable customer service team, easy ways to submit claims and follow up on the status of your claim. Very easy to do business with.
Insurer: Nationwide
By: Linda
Fast and easy to deal with.
Fast and easy to deal with.
Insurer: Trupanion
By: Romelyn
Courteous staff
The Representative I spoke to was very courteous, professional and helped me with my account.Great experience.
Insurer: Trupanion
By: Frances