Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Best Pet Insurance ever
Currently have 3 pets & wouldn't want to be without your pet insurance. Your company came through for us when we lost 2 pets four years ago. They were there for us in every wayl
Insurer: Nationwide
By: Lucy
AWESOME
Luna is still on the mend and we are still trying to get her to use her left leg. She tries to put pressure on it but she's afraid so I feel she will do it on her time. NATIONWIDE IS AWESOME and thank you for all your help. This October I'm putting my other dog Xena on this insurance and I can't wait. THANK YOU FOR ALL YOU HAVE DONE AND THINKING OF MY PRECIOUS LUNA! :)
Insurer: Nationwide
By: Victoria
Nationwide is a great Pet Insurance!
I was a little discouraged in the beginning because it took so long to get reimbursed. We adopted our furbaby and the people that adopted him for 2 weeks and returned him to the shelter didn't return the medical papers. Our baby was found wandering the streets for about 2 months and no one knows where he came from. I also found out that there was a backlog, which is understandable. All-in-all, I really like Nationwide. They are very cautious about security and people trying to commit fraud and so they are very thorough.
Insurer: Nationwide
By: Barbara
The ASCPA pet insurance has been so easy to use when making claims and the customer service has been excellent.
The ASCPA pet insurance has been so easy to use when making claims and the customer service has been excellent.
Insurer: ASPCA
By: Wendy
Extremely helpful and friendly.
The agents are always helpful and friendly whenever I have to call in
Insurer: Trupanion Canada
By: Brian
Absolutely could not be happier
Absolutely could not be happier with our experience. Lynn was amazingly compassionate and knowledgeable. Claim was handled quickly and efficiently. We ve already recommended trupanion to friends and family!
Insurer: Trupanion
By: Vi
Excellent customer service
Excellent customer service throughout the claims process!
Insurer: Trupanion
By: Avril
It has saved us a bundle
It has saved us a bundle of money. Trupanion service is second to none. I wish insurance companies for humans provided such excellent service.
Insurer: Trupanion
By: Paul