Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,088 total


October 17, 2018

Claims

To all interested in Pet Insurance, I have been with this Company for yrs. I've renctly had too file multiple claims in a matter of weeks. They were handled promptly and quickly no questions ask. I HIGHLY RECOMMEND this awesome Company Pets Best

Insurer: Pets Best

By: Boot

Useful
October 17, 2018

Healthy Paws is a Lifesaver

Healthy Paws is a silver lining when our cat was seriously injured. In the panic at first I actually forgot I had this insurance but knew I had to save our pet. Once we learned he would survive but needed a difficult surgery,I remembered Healthy Paws. What a relief. Filing a claim is as easy as taking a snapshot. Claims are processed in a few days and paid quickly as well. Staff are kind,helpful and genuinely care. I would recommend this company to every pet owner.

Insurer: Healthy Paws

By: Jan

Useful
October 17, 2018

Helpful specialists

I appreciated being told for $8.00 more the coverage could increase. And did so. Very polite specialist

Insurer: AKC

By: Charlene

Useful
October 17, 2018

Treated well

I've been treated very well by Trupanion.

Insurer: Trupanion

By: Gordana

Useful
October 17, 2018

Knowledgable rep

The rep was very knowledgeable and professional.

Insurer: AKC

By: Ryan

Useful
October 17, 2018

Has been very helpful

Has been very helpful for our family

Insurer: Trupanion

By: Annette

Useful
October 17, 2018

prompt and efficient

prompt and efficient

Insurer: PetPartners

By: Stephen

Useful
October 17, 2018

Pets Best was fantastic!

My French bulldog, Abby, was diagnosed with kidney cancer in January 2018. Pet's Best was fantastic with my claims and subsequent treatment for her! So glad that I got insurance for Abby after I got her.

Insurer: Pets Best

By: Sarah

Useful
October 17, 2018

pets best is a fast and efficient.

pets best is a fast and efficient company claims are easy to file and feed back is almost immediate

Insurer: Pets Best

By: Patricia

Useful
October 17, 2018

I am glad I have this insurance.

They were very nice explained everything as to my deductible and co-pays I am glad I have this insurance

Insurer: Pets Best

By: Suzanne

Useful

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