Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Claims
To all interested in Pet Insurance, I have been with this Company for yrs. I've renctly had too file multiple claims in a matter of weeks. They were handled promptly and quickly no questions ask. I HIGHLY RECOMMEND this awesome Company Pets Best
Insurer: Pets Best
By: Boot
Healthy Paws is a Lifesaver
Healthy Paws is a silver lining when our cat was seriously injured. In the panic at first I actually forgot I had this insurance but knew I had to save our pet. Once we learned he would survive but needed a difficult surgery,I remembered Healthy Paws. What a relief. Filing a claim is as easy as taking a snapshot. Claims are processed in a few days and paid quickly as well. Staff are kind,helpful and genuinely care. I would recommend this company to every pet owner.
Insurer: Healthy Paws
By: Jan
Helpful specialists
I appreciated being told for $8.00 more the coverage could increase. And did so. Very polite specialist
Insurer: AKC
By: Charlene
Treated well
I've been treated very well by Trupanion.
Insurer: Trupanion
By: Gordana
Knowledgable rep
The rep was very knowledgeable and professional.
Insurer: AKC
By: Ryan
Has been very helpful
Has been very helpful for our family
Insurer: Trupanion
By: Annette
prompt and efficient
prompt and efficient
Insurer: PetPartners
By: Stephen
Pets Best was fantastic!
My French bulldog, Abby, was diagnosed with kidney cancer in January 2018. Pet's Best was fantastic with my claims and subsequent treatment for her! So glad that I got insurance for Abby after I got her.
Insurer: Pets Best
By: Sarah