Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

76,990 total


October 22, 2018

always great customer service.....

your company as always has great customer service and explains claims etc very well - Thank You

Insurer: Nationwide

By: Barbara

Useful
October 22, 2018

Phenomenal customer service, excellent return on investment

I love nationswides services! My German shepherd always seems to be getting sick or having some sort of injury. Nationwide has helped alleviate a lot of the financial stress that comes along with owning a pet!

Insurer: Nationwide

By: Tricia

Useful
October 22, 2018

So Simple

If it were any easier to file a claim it would file itself. Thank you for being so helpful!

Insurer: Nationwide

By: Lori

Useful
October 22, 2018

Nationwide take great care of our Toby.

We are very happy with our Nationwide Pet Insurance and have recommended it to many of our friends. We have both the Wellness and Illness plan and are very happy with the reimbursements we get for Toby's care. Nationwide is fair and provides what they say they will cover in our policy no questions asked.

Insurer: Nationwide

By: John

Useful
Verified October 22, 2018

EXCEPTIONAL

TRUPANION IS ALWAYS PROFESSIONAL AND HELPFUL

Insurer: Trupanion

By: DONNA

Useful
October 22, 2018

I could not be happier with the service and coverage provided by Nationwide Whole Pet Insurance.

Excellent company and service. As long as you provide all doctors notes, detailed bill and properly completed claim form the process and service is excellent. Thank you for providing this service. It gives me GREAT piece of mind.

Insurer: Nationwide

By: Jan

Useful
October 22, 2018

We have been very satisfied with the quality of coverage from Nationwide.

we have two boxers & nationwide Insurance has been very cooperative with the coverage for them.

Insurer: Nationwide

By: barbara

Useful
October 22, 2018

Excellent customer service

Excellent customer service and great insurance offer

Insurer: Trupanion

By: Tatiana

Useful
October 22, 2018

I've been very impressed

I've been very impressed and so happy for how easy everything is with Trupanion.

Insurer: Trupanion

By: Jen

Useful
October 22, 2018

Friendly customer service

Friendly customer service, prompt payment on claim.

Insurer: Trupanion

By: Kristi

Useful

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