Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Healthy Paws is the best
Thank you so much. I don’t know what we would do with out Healthy Paws. Reggie had cancer removed. Still have check ups to do. You are quick with responses are your reimbursement. No one wants to lose a loving pet because of money. You are Lifesavers and the best. Thank you again
Insurer: Healthy Paws
By: Kim
Fantastic Insurance
Excellent insurance and extremely easy to deal with the people. Our claim has been handled quickly, fairly, and without hassle. Highly recommended for anyone with a pet whom they love.
Insurer: Trupanion
By: Octavio
Trupanion is the real deal. They communicate well, excellent customer service! Their claim process is easy and FAST!
The German Shepherd breed can have many health issues. Trupanion has never denied my claims and has always provided excellent customer service! We have been clients of Trupanion for the past 8 years. If you choose to have a pet that is known to have health issues, you need pet insurance! Trupanion is worth every penny!
Insurer: Trupanion
By: Jodi
Very helpful in keeping our dog happy and healthy.
Great service, very timely and excellent coverage. We would never be without pet insurance.
Insurer: Nationwide
By: Kevin
Good coverage overall
Good to have the peace of mind of insurance for our beloved pet and we thank Nationwide for being there for us during times of illness or injury.
Insurer: Nationwide
By: Jeff
Pet's Best is the Best!
Great company. Always step up to the plate. Don't try to find a angle to get out of paying. They just come through when you need them. Gives you peace of mind. Means a lot.
Insurer: Pets Best
By: Sheila
Trupanion is just an all-around GREAT company. They care and it comes across in all they do!
Trupanion is, hands down, one of the best companies I have ever done business with. Trupanion cares and it comes across in all they do. We lost our house in the October 19, 2017 firestorm in Santa Rosa CA and I was late in submitting several claims. Not only did Trupanion promptly process the late claims, but they also sent a card signed by their team members expressing their concern. I love this company. They truly care. You will feel the difference.
Insurer: Trupanion
By: Moria
Very user friendly!
Very user friendly! I am not the most technically knowledgeable person and they have made it super easy to file a claim! I am so glad we are with Pets Best Insurance!
Insurer: Pets Best
By: Lylann